Terms of Service

Welcome to Mae & Rae. By accessing or purchasing from our website (www.maeandraebows.com), you agree to the following Terms of Service. Please read them carefully. 

  • General Information
    • Mae & Rae is owned by Mae & Rae. 
    • Throughout the site, the terms "we", "us" and "our" refer to Mae & Rae. 
    • By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service. 
  • Online Store Terms
    • You must be at least 18 years old or accessing the site under the supervision of a parent/guardian.
    • You agree not to use our products for any unlawful or unauthorised purpose.
    • You must not transmit any viruses, malware, or destructive code. 
  • Product & Services
    • We make every effort to display correct colours and descriptions accurately. However, we cannot guarantee that your device's display of colours will be accurate. 
    • All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time. 
    • Prices are subject to change without notice. 
  • Orders & Payments 
    • By placing an order, you agree to provide current, complete and accurate purchase and account information.
    • We reserve the right to refuse any order you place with us. 
    • Payments are processed securely through Shopify's payment gateways. We do not store credit card details. 
  • Shipping & Delivery 
    • Shipping costs and estimated delivery times are provided at checkout. 
    • We are not responsible for delays outside our control (postal delays, customs, etc). 
    • Risk of loss passes to you once the order has been dispatched. 
  • Returns & Refunds
    • Our Return & Refund Policy (available on our site) applies to all purchases. 
    • Change of mind returns are issued as a store credit only, within 14 days, provided conditions are met. 
    • Refunds are available for faulty goods in accordance with Australian Consumer Law. 
  • Accuracy of Information
    • We are not responsible if information made available on this site is not accurate, complete or current. 
    • The content on this site is provided for general information only and should not be relied upon solely for decision making. 
  • Intellectual Property
    • All content on this site (images, logos, product descriptions, text, graphics) is the property of Mae & Rae and may not be copied, reproduced, or used without permission. 
  • Limitation of Liability
    • To the maximum extent permitted by law, Mae & Rae is not liable for any damages, losses or expenses arising from the use of products or website. 
    • Nothing in these terms excludes or limits your rights under the Australian Consumer Law. 
  • Governing Law 
    • These Terms of Service are governed by the laws of Queensland, Australia. 
  • Changes to Terms
    • We reserve the right to update, change or replace any part of these Terms of Service at any time. 
    • Changes will be posted on this page, and it is your responsibility to review them periodically. 
  • Contact Information